Service is good and staff are helpful. Item delivered on the next day afternoon after purchase. Post sale service is good too. Staff followed up to check and this is quite reassuring, esp when buying 2nd hand laptop.

I brought my PC which would not start to the shop. The staff was very friendly and attended to me immediately.The problem was fixed in less than 5 minutes and they refuse to charge me anything for the service.I will definitely go back there if I need any PC repair.

Bought a refurbished Dell XPS AIO unit for an affordable price, and it was delivered within 12 hours from ordering! Although this was a refurbished set, it’s still in mint condition and relatively fast enough.They couldn’t accommodate upgrading of the hard disk to SSD due to Circuit Breaker measures and this is understandable.I’ll try to approach them again for SSD upgrade once CB is over. Thanks Laptop Factory Outlet for the great service thus far.. . 🙂

Friendly, quick and efficient service- I will definitely come back again if needed.

Excellent customer service – staff was very friendly and helpful. Will definitely come back to this store in the future! 💯💯

I am please with the service that Tian Wen provide during my trip down to Courts Megastore @ Tampines. He ensured that the whole process was smooth to put my mind at ease. Furthermore, after getting back the laptop, he gave me tips on how to maintain my laptop.

Very good service

Amazing service! Everything’s really top notch, stuff in pretty much mint condition, delivered to the door much faster than expected. They even follow up later to make sure everything’s working as expected (which it does). A happy customer.

Had a very smooth buying experience. Lucky me had the same day delivery after purchase 😅 and it was on a weekend! Will strongly recommend someone who would want to get their laptop replaced asap! Thanks for the awesome service!

I found them via a Google search and when I tried them out, they earned a loyal customer for all my repair needs. Initially they took a while to diagnose my laptop issue but when I called the service line, Mr Goh How Seng picked up and reassured me that he would personally look at my case. By 6pm the same day, he called me, informed me of the issue, repair cost and I collected my laptop within 2 days. This is customer service. Thank you.

I was having some problem with my Laptop and happened there was IT show at Suntec City. I met this guy named Steven at Digital Hospital Counter. He was very helpful and knowledgeable and at one look he is able to identified the problem. He quoted the price and it’s quite reasonable. I got my Laptop repaired and when I collected my Laptop the service staff Mr Niel was very helpful and courteous to explained to me the problem. I wish to express my appreciation to Mr Steven and Mr Niel. Thank you.

I didn’t get my stuff repaired but the staff was very helpful and knowledgable and could get my laptop back in function with a few tricks.

Shaz Great and helpful service. Thumbs up!

Went there to format my old laptop, which also can’t be power on properly.

I had to have the battery on my laptop replaced (Dell XPS). I called and was attended to by “HS”, who was attentive, friendly and professional. He managed to have this done promptly, but not without checking that all was OK. We (my firm) are used to buying “pre-owned” laptops at PC Dreams (Digital Hospital’s mother company), and they have proven to be reliable and efficient, but this is another positive experience. Highly recommended!