The team is very helpful to any enquiries and they delivered the item just a day after. Approachable staff. Highly recommended.

Kent Lam took care of refurbishing my ancient Lenovo Thinkpad in a most excellent way. He not only advised how… read moreKent Lam took care of refurbishing my ancient Lenovo Thinkpad in a most excellent way. He not only advised how best to achieve what I wanted, he was very professional in recommending how to proceed and where to purchase the various items needed. When he understood the laptop was needed in a hurry to be taken to an NGO in Indonesia, he took care to make sure the turnaround was expedited and made sure i was informed as soon as the job was done.I would definitely seek him out again for my future repair needs. Many Thanks Kent. read less

I went to PC Deams at #03-01 in Sim Lim Square on 15th Dec 2017, and I am typing this… read moreI went to PC Deams at #03-01 in Sim Lim Square on 15th Dec 2017, and I am typing this review from my repaired Macbook Pro retina laptop. My MBP have a problem recently when powered on, the screen is blank and not showing anything on screen. I panicked as all my work and important files are inside so I went to Apple authorised dealer for help, they checked using just 5 minutes and told me the problem will be solved by changing the whole retina display panel or logic board which they quoted me $1000 and $128 for diagnostic check. It costs an arm and a leg just to repair the screen, I can buy a new laptop for that money, and I even had to wait for a week as the queue was long! So, I went to another famous shop for advice, they just took it apart and quote me $750 to change the whole screen. I hesitated and did a google search and found PC Deams, the friendly folks at PC Dreams waited for me as I can only reach at 6pm and they are closing at 6.30pm and needed time for diagnostic tests.I want to thank Mr. Jason of PC Deams for his understanding of my problems and budget, he checked my laptop and said that I may not need to change the expensive screen, it may be just the faulty display cable. He thoroughly tested my laptop not once but twice, such attention to details, just to make sure I just need to replace a cable, not the whole screen that costs a bomb! Finally, after 30 minutes, he told me I just need to replace the display cable at just a fraction of a price, around 1/10 of the price that Apple dealer quoted me. What a relief for me, Jason saved my life! What an honest gentleman! He told me I’m eligible for a limited-time discount too! He could have charge me more by not telling me about the discount and ask me to replace the whole screen for profits. Kudos to the man, not easy to maintain integrity yet bringing less profit to the company. I was sincerely touched by his generous gesture, honesty, knowledge and also being so humble. He even stayed back late just to complete the repairs as I told him it is urgent.I was so happy that my laptop is repaired under 1 hour on that same day with a small fee and free diagnostic checks. Thanks to the great service from the honest, knowledgeable and friendly folks at PC Dreams. Hands down the Best digital hospital to get your devices fixed with a peace of mind. Their prices are reasonable and cheaper compared to other places. You will not regret! read less

Alex, a cheerful boy

Elaine and Alex were very helpful.

Was served by nat 🙂 , Good Service Nice to meet her, very happy to meet her. Thanks

Fantastic!! I just bought a used Ipad pro 12.9 2017 from them. Item is exactly as described. They replied all… read moreFantastic!! I just bought a used Ipad pro 12.9 2017 from them. Item is exactly as described. They replied all my questions and concerns quickly and did their best. Thanks :D, will likely be buying from you again! read less

For my case, I sent my 3year-old HP laptop to repair.Firstly, they diagnose and change 1TB harddisk which cost $200…. read moreFor my case, I sent my 3year-old HP laptop to repair.Firstly, they diagnose and change 1TB harddisk which cost $200. Everything was fine, just take few days to finish the job. Then it came the problem, they informed me that my wireless card was also spoiled (need extra $120 to repair) and suggested me to buy a wireless adapter ( that’s cheaper ). I’m okay with that and bought a wireless adapter. After bringing it home not more than 2hours, my screen colour turn weird(this issue never happened previously). So I returned back and they took 4DAYS to diagnose and inform me that they have to further charge me $207 after 10% discount for repairing the screen. Great, informing me one after another , causing me to waste much more money on it. What will be the next after the screen? If they have experience and knowledge, they might find all these problems in the first place when I sent to them. If they couldn’t, high chance it’s due to their carelessness during the disemble of laptop that causes all the problems.#########update13102017#########After posting this review, their staff try to contact me at the first opportunity. They provide me few choices like trade-in & refund etc. to settle the problems. So, i change my rating from 1 to 3 stars. read less

Excellent service by Ms Sherlyn as an online service provider from the shop. Prompt delivery as well. Item (asus laptop)… read moreExcellent service by Ms Sherlyn as an online service provider from the shop. Prompt delivery as well. Item (asus laptop) received in good condition. Recommended to all..!! read less

Elaine was very helpful in helping me sync my tracker. Awesome!!

My laptop is under courts warranty and they outsource to PC dreams. My laptop was repaired within 5 working days…. read moreMy laptop is under courts warranty and they outsource to PC dreams. My laptop was repaired within 5 working days. Easy drop off and collection. Tested my laptop on the spot. It is back in working condition. Good. Will consider to look for this company directly to fix PC. read less

Great laptop, excellent customer service!

Fast response. I brought my laptop to diagnose, and collected the next day. Pleasant experience. The manager and staffs there… read moreFast response. I brought my laptop to diagnose, and collected the next day. Pleasant experience. The manager and staffs there are professional and friendly. I didn’t waste any extra waiting time. Reasonable price. I changed a 14” laptop screen and the price is cheaper than my expectation.For the minimal waiting time, and reasonable repair price, I will recommend you to send your broken laptop there to try out their service. read less

New is better

Bought a laptop.delivery was fast,staff maintain communication all the way.Keep it up with good service.