Friendly and helpful staff all the way from the team handling their online chat to the frontline staff at the… read moreFriendly and helpful staff all the way from the team handling their online chat to the frontline staff at the Bugis outlet. Offered alternatives even when they happened to not have stock for my SSD replacement. Thanks especially to William who expedited my case within less than 2 days. read less

Alex has provided fast and clear service. The collection process here is fast.

Nice

sianglin

Fast service Alex!

I live overseas and searched for your business before coming over to Singapore for a holiday. The information on the… read moreI live overseas and searched for your business before coming over to Singapore for a holiday. The information on the website is clear and straightforward so I came to the shop for a look. I was served by Sherlyn and she’s very patient with my questions. First, I can test on the existing model. Then she explained what was happening to the one I’m going to buy. She also explained about the specs and benefits when I was comparing with other models. Finally she recommends me to sign up for membership for another 5% discount. Before leaving the store she runs through all checking for the new computer to make sure it runs properly. I’m very happy and impressed with her knowledge and enthusiasm for the product and the service. Hopefully I will come back next time for other electronic devices. read less

Professional service – fixed my laptop for free as it was a minor issue, as compared to the official Apple… read moreProfessional service – fixed my laptop for free as it was a minor issue, as compared to the official Apple Store who wrote it off at a logic board issue and quoted $600. read less

So I was assisted by Kent Lam who served me very well and patiently helped diagnose and remove my hard… read moreSo I was assisted by Kent Lam who served me very well and patiently helped diagnose and remove my hard drive! 🙂 read less

elaine and Alex 服务亲切

Very poor attitude when called in to check up on something… Edit: I called in to this number ‘6333 3014’…. read moreVery poor attitude when called in to check up on something… Edit: I called in to this number ‘6333 3014’. It was a lady.At least when I was there, I was served by gentlemen who guided me with patience. read less

For my case, I sent my 3year-old HP laptop to repair.Firstly, they diagnose and change 1TB harddisk which cost $200…. read moreFor my case, I sent my 3year-old HP laptop to repair.Firstly, they diagnose and change 1TB harddisk which cost $200. Everything was fine, just take few days to finish the job. Then it came the problem, they informed me that my wireless card was also spoiled (need extra $120 to repair) and suggested me to buy a wireless adapter ( that’s cheaper ). I’m okay with that and bought a wireless adapter. After bringing it home not more than 2hours, my screen colour turn weird(this issue never happened previously). So I returned back and they took 4DAYS to diagnose and inform me that they have to further charge me $207 after 10% discount for repairing the screen. Great, informing me one after another , causing me to waste much more money on it. What will be the next after the screen? If they have experience and knowledge, they might find all these problems in the first place when I sent to them. If they couldn’t, high chance it’s due to their carelessness during the disemble of laptop that causes all the problems.#########update13102017#########After posting this review, their staff try to contact me at the first opportunity. They provide me few choices like trade-in & refund etc. to settle the problems. So, i change my rating from 1 to 3 stars. read less

I want to thank Mr. Jason of PC DREAMS for his understanding help in fixing my laptop screen and his… read moreI want to thank Mr. Jason of PC DREAMS for his understanding help in fixing my laptop screen and his colleague for the technical expertise. Visiting this company PC Dreams at #03-01 of Sim Lim Square, Singapore is a very thankful experience. It is filled with honest , knowledgeable yet humble good staff. read less

I visited Sim Lim Square #03-01 to check the condition of my Asus laptop. I was served by Mr Owen… read moreI visited Sim Lim Square #03-01 to check the condition of my Asus laptop. I was served by Mr Owen Toh and vincent Bui. They checked my laptop to help me retrieve my documents.I would like to commend on their professionalism and kind assistance in handling customers.With grateful thanks for their great help and pleasant customer experience.Ivy Goh, read less

Excellent service as expected. Been using their retail & after sales services, top notch. Serviced by Tech Ken. Honest &… read moreExcellent service as expected. Been using their retail & after sales services, top notch. Serviced by Tech Ken. Honest & fair price options provided. No BS. My vote for a business that stand head & shoulders over many others in Sim Lim. read less

Thanks Zhi Wen for the friendly service and advice on how to take care of my laptops