Friendly and helpful staff all the way from the team handling their online chat to the frontline staff at the… read moreFriendly and helpful staff all the way from the team handling their online chat to the frontline staff at the Bugis outlet. Offered alternatives even when they happened to not have stock for my SSD replacement. Thanks especially to William who expedited my case within less than 2 days. read less

Mr. Edmund is very helpful and assistive in his service. Strongly recommend for laptop repairs.

Sent my laptop yesterday due to laptop not being able to turn on. Was believing that the motherboard has some… read moreSent my laptop yesterday due to laptop not being able to turn on. Was believing that the motherboard has some issues and was expecting a pricey repair cost. Surprisingly, I was called up today to be informed that it is due to some unstable current discharge. It was done and checked by them and now my laptop is working perfectly fine! The best part was I am not charged a single cent. They did it for free. I am surprised by their services. Definitely knowledgeable and dependable. Would totally trust them with my laptop again! Recommended and reliable! read less

When my laptop suddenly died on me overseas, I was really worried that it could not be revived. I was… read moreWhen my laptop suddenly died on me overseas, I was really worried that it could not be revived. I was initially suspicious of Digital Hospital because there were too many good reviews but I now see why they are so well-rated. They not only fixed my laptop but told me it was free of charge! I had a really good experience and will recommend anyone with computer issues to come here 🙂 read less

Alex has been a great help

I am please with the service that Tian Wen provide during my trip down to Courts Megastore @ Tampines. He… read moreI am please with the service that Tian Wen provide during my trip down to Courts Megastore @ Tampines. He ensured that the whole process was smooth to put my mind at ease. Furthermore, after getting back the laptop, he gave me tips on how to maintain my laptop. read less

Great shop to meet your requirements without creating a hole in your pocket. I was in search of a MacBook… read moreGreat shop to meet your requirements without creating a hole in your pocket. I was in search of a MacBook when i heard about Laptop Factory Outlet. Prompt replies from staff and superfast deliveries. Zack was very helpfull 😊. Got my Macbook in mint condition and everything works great. Great vale for money. Just go for them. 🤟 read less

Good Place to have your laptop repairs done. Reasonable price.

Alex has been very helpful. He provided quick and effective service with courtesy.

Pleasant and friendly service by Darrick… Good after sales service which I will surely recommend to my friends if they… read morePleasant and friendly service by Darrick… Good after sales service which I will surely recommend to my friends if they need any help to solve any PC issues / upgrading..

One word to describe: Excellent👍 read less

I told the staff to email me and not call me once my laptop is fixed as my phone is… read moreI told the staff to email me and not call me once my laptop is fixed as my phone is sent for servicing. When I reached there after more than 10 days of waiting, she said that she called but couldnt reach me. Then when I reminded her that I told her to drop an email, she treated it like it didn’t happen. As an entrepreneur, time is the most valuable resource for me. The last thing I want is a company who doesn’t respect my time and decided to just make me wait. It’s not that hard to send an email to me ain’t it? If you want to waste your time and be treated as if your time is not important, bring your laptop here to get fixed.Edited and Update: Steven , the operation manager of the company was very kind to give me a discount after knowing this incident. He even came over to my office to address the issue. I really appreciate this kind gesture from him. So I’ll give an update review on the above issue. read less

Thanks for the great service and quickly response to my query about the laptop.

Excellent service from Nicolas, very helpful and professional.
They will help with advise on the best product.
Highly recommend!!!!

Bobby has been really helpful and I really appreciate his help setting up the McAfee Internet Antivirus for me. Thank you!

Excellent customer service and were able to fix my laptop even when Apple couldn’t. Definitely recommend!