Over the past 13 years, PC Dreams has become one of the most trusted laptop retailers in Singapore. Founded in 2005, the founder started selling PCs operating from his NTU small hostel, gradually business expanded and PC Dreams have gone from a network of stores offering services such as laptop repairs, laptop trade-ins and restored second hand Macbooks, smartphone, tablets and refurbishing items to managing multiple online ecommerce shops.
We look to provide customers with excellent customer service giving them exclusive deals on machines that suit their needs. We also take care of the environment ensuring all used and waste items are properly recycled in a correct and sustainable manner. We are currently ISO27001:2013 and ISO 9001:2015 (Digital Hospital) certified with excellent track records on data and quality management processes.
Currently, the PC Dreams network consists of four businesses: PC Dreams, PC Dreams Outlet, Laptop Factory Outlet and Digital Hospital.
PC Dreams provides trade in services for consumers and resellers such as Apple APR, iStudio, Courts, Challenger, Harvey Norman, Gain City etc. Services are also provided with for major brands such as Samsung, Acer, Asus, Lenovo, Dell, Microsoft and Intel. Devices are either refurbished for sales, donate to charity or recycled with our recycle partners such as SembCorp and Cemelia.
PC Dreams outlet provide sustainable reverse logistic business for many brands and distributors such as Acer, Asus, Lenovo, HP, Dell, LG, Ingram, Innovix, Asiapac by handling their DOA (Dead on arrival) devices, open box devices, demo devices, overstock items by providing a predictable cost for proper inventory risk management.
Laptop Factory Outlet provide sales services for all our certified pre-owned devices through our wide retail and online channels, with a retail outlet in Bugis Junction, an ecommerce website, laptopfactoryoutlet.com.sg, on Lazada, Qoo10, shoppee, Carousel, Gumtree etc.
Digital Hospital (ISO 9001:2015 certified) provides revolutionary services as products for all IT gadgets, including Mobiles, Tablets, Laptops and PCs. Our state of art equipment is capable for complex motherboard chip level repairs, mobile phones glass replacement and even mobile phone memory upgrades. Many of our services are sold as service package, bundled with accidental warranty, extended warranty coverage, backed by 3 international underwriters. Some of our revolutionary packages includes unlimited screen cracked protection for iphones, mobile device water proofing services etc. We are also currently managing the IT service counter for Courts Singapore for their accidental and extended warranty coverage for IT devices.