JOIN US

At PC Dreams, we look for people who want to grow with us and enjoy their work on a daily basis. We look for sincere, down to earth people who are mad about technology. We are always looking to expand our team and look below to see if there is a role waiting for you!

PART TIME POSITIONS

1. Customer Service Consultant 

Weekdays or Weekend work during your break!

Minimum: at least 1 day per week.
Preferred Courses: Business Practice / Computer Engineering / Electrical and Electronic / Basic knowledge in Dismantling IT devices
Salary: Minimum $8, up to $12.
Character: Positive and Energetic, keen interest in IT devices
ONLY Singaporeans, PR, or Student Pass holders from approved tertiary institutes from the below link need to apply.
http://www.mom.gov.sg/passes-and-permits/work-pass-exemption-for-foreign-students

Training will be provided.
Send in your resumes to career@pcdreams.com.sg

2. Repair Technician

Weekdays or Weekend work during your break!

Minimum: at least 1 day per week.
Preferred Courses: Business Practice / Computer Engineering / Electrical and Electronic / Basic knowledge in Dismantling IT devices
Salary: Minimum $8, up to $12.
Character: Positive and Energetic, keen interest in IT devices
ONLY Singaporeans, PR, or Student Pass holders from approved tertiary institutes from the below link need to apply.
http://www.mom.gov.sg/passes-and-permits/work-pass-exemption-for-foreign-students

Training will be provided.
Send in your resumes to career@pcdreams.com.sg

FULL TIME POSITIONS

1. IT Customer Service Consultant

Book your own schedule!
Weekdays work during your break!
8 hrs shift (11am to 8pm or 12pm to 9pm)!
Different locations to choose from (Jurong Point, Tampines, Woodlands, Toa Payoh, Somerset)

Preferred Courses: Business Practice / Computer Engineering / IT Business Adminstration / Electrical and Electronic
Working Periods: Weekdays and Weekends 8 hours shift
Salary: Weekday -> Minimum $10, up to $13. | Weekend -> Minimum $12, Up to $16
Language Spoken: Bilingual -> English + any mother tongue (Chinese, Malay, Tamil etc)
Character: Positive and Energtic, keen interest in IT devices
ONLY Singaporeans, PR, or Student Pass holders from approved tertiary institutes from the below link need to apply.
http://www.mom.gov.sg/passes-and-permits/work-pass-exemption-for-foreign-students

Training will be provided.
Send in your resumes to career@pcdreams.com.sg

2. Technical specialist

  • Technical capabilities development
  • To meet repair targets and KPI according to SLA agreements
  • Handle 1st level of emergency cases and complaints 
  • Adhere to company’ customer centric culture
  • Laptop/Tablet/Smartphone parts dismantling/assembling/replacement basic skills.
  • Possess troubleshooting software skills with Microsoft Windows, Apple Mac OS or Android. Those with knowledge and experience on Microsoft Windows, Apple Mac OS and Android will be preferred.
  • Senior position requires to coach new technical staff or intern

Requirements

  • Minimum GCE “N”/“O” level (NITEC, Diploma holders are welcome)
  • Preferably Chinese & English speaking
  • Customer-oriented & Approachable
  • Passionate about new technology, innovative & self-motivated
  • Singaporeans/PR/Malaysians is preferred

Send in your resumes to career@pcdreams.com.sg

3. Accounts & HR Executive

Account Admin

  • Check and audit daily online/offline sales settlement and receivables
  • Work closely with the operation manager and team for online/offline sales settlement discrepancies and other operation-financial-related figures
  • Perform credit control and prepare an aging report on a weekly basis.
  • Follow up with payables & receivables
  • Handle weekly/monthly/yearly closing of billing and accruals.
  • Generate invoices, credit/debit note and posting entries in the sales system
  • Prepare reports for inter-company billing
  • Prepare sales & expenses report for profit-sharing calculation
  • Handling cash float for small purchases
  • Perform regular/ad-hoc cash float and stock audit at retail outlet.
  • Perform regular review and look into processes to improve operational efficiency and agility.

HR Admin

  • Daily/Weekly check on time attendance, leave and claim records and following up for supporting documents. 
  • Prepare attendance, leave & claim reports for monthly payroll.  
  • Update & maintain staff particulars on HR system
  • Assist HR director in recruitment coordination
  • Assist HR director on on-boarding orientation administrative work
  • Work closely with Asset Manager, System Manager & Operation Manager for staff departure clearance 

Requirements:

    • Degree or Diploma in Accountancy or Business or equivalent. Diploma holders will be considered for an Executive position.
    • Ability to perform code changes in Microsoft Excel using VBA and/or in Microsoft Access will be an advantage.
    • This role invites people who share values in service excellence and integrity, possess a positive can-do working attitude, be self-motivated, independent with good initiative.
    • A team player with good interpersonal and communication skills, achievement oriented and able to build and foster a positive team environment.
    • Minimum 3-5 years of relevant experience, preferably in retail business.
    • 5-days work week.
    • Singaporeans/PR/Malaysians is preferred

Send in your resumes to career@pcdreams.com.sg

4. Accounts & Finance (Senior Executive)

  • Assist Account & Finance (Manager) in handling the accounts of PC Dreams group of companies from daily bookkeeping/journal entry to quarterly GST submission and yearly financial statement. 
  • Work closely with Business Administration Manager and team for online/offline sales settlement discrepancies and other operation-financial-related figures.
  • Follow up closely with different departments, related companies, vendors/suppliers & customers for payables/receivables.
  • Work closely with the accounting firm in preparing quarterly GST submission and yearly financial statements. 
  • Generate monthly expenses, analysis on cash flow and prepare budget forecasts for operation managers. 
  • Prepare monthly payroll, CPF, IR21 & IR8A
  • Daily bank reconciliation and cash flow planning
  • Apply and proceed the claims for Government Grants.
  • Prepare weekly and monthly management reports for the director’s overview and strategic planning. 
  • Experience in GST computation under GMS is preferred.
  • Experience in Quickbooks is preferred. 
  • Experience in full set accounting preferred. 

Requirements

  • Degree or Diploma in Accountancy or Business or equivalent. Diploma holders will be considered for an Executive position.
  • Ability to perform code changes in Microsoft Excel using VBA and/or in Microsoft Access will be an advantage.
  • This role invites people who share values in service excellence and integrity, possess a positive can-do working attitude, be self-motivated, independent with good initiative.
  • A team player with good interpersonal and communication skills, achievement oriented and able to build and foster a positive team environment.
  • Minimum 3-5 years of relevant experience, preferably in retail business.
  • 5-days work week.
  • Singaporeans/PR/Malaysians is preferred

Send in your resumes to career@pcdreams.com.sg

5. Purchasing & Inventory Executive

Purchasing Management

  • To source parts from local or overseas for PC Dreams Group within SLA time frame
  • Knowledge of communicating & typing in Chinese is required as parts are sourced from China, Taiwan and Hong Kong.
  • To ensure that overseas suppliers supplies quality products with reasonable prices.  
  • To update purchase order into business system.
  • To ensure a smooth purchase order update workflow with the use Trello & Slack (training will be provided).
  • To liaise with Finance for the payment to suppliers.
  • To manage procurement float.
  • To arrange RMA to both local & overseas suppliers.
  • To issue billing for inter company parts transfer.

Inventory Management

  • To monitor inventory for programs and ensure healthy stock level
  • To manage inventory stock.
  • To monitor & co-ordinate for overseas purchase shipment
  • To stock entry for incoming stock
  • To manage aging stocks.
  • Regular stock take
  • Reports & Process Management
  • Weekly report update to management for purchase, stock level, and stock turnaround.
  • Perform regular review of processes and look into processes to improve operational efficiency and agility.

Requirements

  • Degree or Diploma in Business or equivalent.  Diploma holders will be considered for junior position.
  • Ability to perform code changes in Microsoft Excel using VBA and/or in Microsoft Access will be an advantage.
  • This role invites people who share values in service excellence and integrity, possess a positive can-do working attitude, innovative, self-motivated, independent with good initiative.
  • A team player with good interpersonal and communication skills, achievement oriented and able to build and foster a positive team environment.
  • Perform regular review of processes and look into processes to improve operational efficiency and agility.
  • Minimum 1-3 years of relevant experience, preferably in electricity retail business.
  • 5-days work week.
 

Send in your resumes to career@pcdreams.com.sg

6. Customer Service Executive

  • Manage our Counter Check in services and engaging with customers directly. 
  • Work with our helpdesk system – Freshdesk and Hotline IVR system – Hoiio. Training will be provided.
  • Managing part-time teams and answering incoming calls for various repair and trade in projects.
  • Manage repair status updates using our service centre system
  • Manage incoming queries through company website, company whatsapp, facebook messenger and other social media services.
  • Basic knowledge handling online customer service for lazada, carousell, shopee etc.

Requirements

  • At least 2 years of experience in customer service.
  • Able to communicate in English and Mandarin, spoken and written.
  • Able to empathize with customers
  • Open mindset, willing to try out new mediums of engaging customers.
  • Enjoy working in a challenging and unexplored online environment.
  • Passion in IT products and gadgets

Send in your resumes to career@pcdreams.com.sg

7. Ecommerce Sales Executive

You shall carry out duties assigned to you related to the position. Such duties include assisting Sales Operation Manager in:

  • Prepare products for sales, including photo taking/editing and specification management.
  • Check for warranty status & selling price.
  • Post products for sale on various platforms, including Qoo10, Lazada, Amazon & company eCommerce portal.
  • Work closely with the operation manager and designer for promotions and publication on eCommerce platforms and social media.
  • Manage pre- and post-sale enquiries via email, phone calls, WhatsApp and social media platforms timely & friendly, for products and trade-in.
  • Prepare sale invoices on the business system.
  • Manage sales receivable by checking eCommerce platforms settlement and payment gateway settlement
  • Check stock availability daily and remove products from eCommerce platforms if sold
  • Arrange product delivery after sale
  • Work closely with the team to provide excellent customer trade-in and sales experience from Offline-to-Online and Online-to-offline (O2O) platforms
  • Prepare Weekly Sales/Trade-in enquiry and performance reports
  • Other ad-hoc duties as assigned by Management

Requirements

  • Passion in IT devices and Gadgets
  • Familiar & Experience with working on eCommerce platforms such as shopee, Qoo10, Lazada.
  • Familiar with online platforms & social media such as facebook, instagram, tiktok, website. Knowledge of SEO & Google ads will be a bonus. (Training provided)
  • Experience working with wordpress will be a bonus.
  • Great interpersonal and communication skills, attention to detail, self-motivated, creative problem-solving skills.
  • Preferably Chinese & English speaking
  • Fluent in English, excellent written English.
  • Singaporeans/PR/Malaysians is preferred

Send in your resumes to career@pcdreams.com.sg

8. Retail Sales Executive

Retail Duties (Online & Offline)

  • You shall carry out duties assigned to you related to the position. Such duties include assisting Sales Operation Manager in:
  • Support daily retail operation in sales area –
  • Build complete consumer trade-in and sales experience from Offline-to-Online and Online-to-offline (O2O) platforms
  • Support Sales queries from Social Media and eCommerce platforms such as facebook, google business, Qoo10, Lazada, Carousell etc.

Trade-in Duties

  • Handle Trade-in inquires using our formulated grading system and platform, with proper data analytics.
  • Build and Grow Partners accounts for IT Trade in.
  • Prepare Weekly Sales/Trade-in and performance reports for retail and corporate
  • We are the largest pre-owned trade in Service provider in Singapore, and are strategic partners with Samsung, Apple and major retailers such as Challenger, Harvey Norman, Best Denki in Singapore.
  • We are also the largest independent pre-owned IT reseller in Singapore, carrying a large inventory of used mobiles, laptops, PCs, selling these devices online at laptopfactoryoutlet.com.sg and offline at Bugis Junction.

Requirements

  • Passion in IT devices and Gadgets
  • Great interpersonal and communication skills, attention to detail, self-motivated, creative problem-solving skills.
  • Preferably Chinese & English speaking
  • Experience with working on eCommerce platforms such as shopee, Qoo10, Lazada.
  • Experience working with wordpress will be a bonus.
  • Understanding of how to use social media such as facebook, instagram, tiktok, website, SEO, Google ads to boost online presence. (Training provided)

Send in your resumes to career@pcdreams.com.sg

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