I went to PC Deams at #03-01 in Sim Lim Square on 15th Dec 2017, and I am typing this review from my repaired Macbook Pro retina laptop. My MBP have a problem recently when powered on, the screen is blank and not showing anything on screen. I panicked as all my work and important files are inside so I went to Apple authorised dealer for help, they checked using just 5 minutes and told me the problem will be solved by changing the whole retina display panel or logic board which they quoted me $1000 and $128 for diagnostic check. It costs an arm and a leg just to repair the screen, I can buy a new laptop for that money, and I even had to wait for a week as the queue was long! So, I went to another famous shop for advice, they just took it apart and quote me $750 to change the whole screen. I hesitated and did a google search and found PC Deams, the friendly folks at PC Dreams waited for me as I can only reach at 6pm and they are closing at 6.30pm and needed time for diagnostic tests.I want to thank Mr. Jason of PC Deams for his understanding of my problems and budget, he checked my laptop and said that I may not need to change the expensive screen, it may be just the faulty display cable. He thoroughly tested my laptop not once but twice, such attention to details, just to make sure I just need to replace a cable, not the whole screen that costs a bomb! Finally, after 30 minutes, he told me I just need to replace the display cable at just a fraction of a price, around 1/10 of the price that Apple dealer quoted me. What a relief for me, Jason saved my life! What an honest gentleman! He told me I’m eligible for a limited-time discount too! He could have charge me more by not telling me about the discount and ask me to replace the whole screen for profits. Kudos to the man, not easy to maintain integrity yet bringing less profit to the company. I was sincerely touched by his generous gesture, honesty, knowledge and also being so humble. He even stayed back late just to complete the repairs as I told him it is urgent.I was so happy that my laptop is repaired under 1 hour on that same day with a small fee and free diagnostic checks. Thanks to the great service from the honest, knowledgeable and friendly folks at PC Dreams. Hands down the Best digital hospital to get your devices fixed with a peace of mind. Their prices are reasonable and cheaper compared to other places. You will not regret!
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