JOIN US
At PC Dreams, we look for people who want to grow with us and enjoy their work on a daily basis. We look for sincere, down to earth people who are mad about technology. We are always looking to expand our team and look below to see if there is a role waiting for you!
1. IT automation engineer
Job Description
We are looking for an IT Automation Engineer to work with us to support our systems configuration, maintenance and internal automation needs. Specifically, you will be working on 2 major areas:
- Configuring and maintaining existing internal tooling
- Designing and creating new automation (e.g. RPA, microservices, APIs) to reduce human effort and errors
You should enjoy scripting and the process of automation tasks. We also expect you to know and understand simple source code revision control and deployment processes. You’ll be working directly with our CTO. Guidance and learning opportunities will be provided.
Things that we often require are:
- Setting up of services on AWS (e.g. EC2, Route53, S3, etc.) for specific projects
- Setting up of internal testing environments (VMs, etc.)
- Deploying of products/systems to UAT environments, production environments
- Deploying of services that are Docker-based
- Setting up of Linux, Windows, databases, web servers, and other similar technology stacks
- Setting up and configuring LetsEncryptRequirements:
- Familiarity with fundamental networking concepts
- Familiarity with at least one scripting language (e.g. Python, JavaScript, or similar)
- Familiarity with simple source code revision control (e.g. Git)
- Familiarity with AWS and its more popular services (mentioned above)
Other Responsibilities:
1) Be part of our ISO 9001 and ISO 27001 maintenance team.
2) Be part of our team to support internal general IT support.
2. Customer service executive
Job Description
- Manage our Counter Check in services and engage with customers directly.
- Work with our help desk system – Freshdesk and Hotline IVR system – Hoiio. Training will be provided.
- Managing part-time teams and answering incoming calls for various repair and trade in projects.
- Manage repair status updates using our service center system
- Manage incoming queries through company website, company whatsapp, facebook messenger and other social media services.
- Basic knowledge handling online customer service for Lazada, Carousell, Shopee, etc.
Requirements
- Passionate & concern about the environment (ESG)
- This role invites people who share values in service excellence and integrity, possess a positive can-do working attitude, be self-motivated, independent with good initiative.
- Min. Diploma in business administration, retail or customer service.
- At least 2 years of experience in customer service.
- Able to communicate in English and Mandarin, spoken and written.
- Able to empathize with customers
- Open mindset, willing to try out new mediums of engaging customers.
- Enjoy working in a challenging and unexplored online environment.
- Singaporeans/PR/Malaysians is preferred
1. IT Customer Service Consultant
Book your own schedule!
Weekdays work during your break!
8 hrs shift (11am to 8pm or 12pm to 9pm)!
Different locations to choose from (Jurong Point, Tampines, Woodlands, Toa Payoh, Somerset)
Preferred Courses: Business Practice / Computer Engineering / IT Business Adminstration / Electrical and Electronic
Working Periods: Weekdays and Weekends 8 hours shift
Salary: Weekday -> Minimum $10, up to $13. | Weekend -> Minimum $12, Up to $16
Language Spoken: Bilingual -> English + any mother tongue (Chinese, Malay, Tamil etc)
Character: Positive and Energtic, keen interest in IT devices
ONLY Singaporeans, PR, or Student Pass holders from approved tertiary institutes from the below link need to apply.
http://www.mom.gov.sg/passes-and-permits/work-pass-exemption-for-foreign-students
Training will be provided.
Send in your resumes to career@pcdreams.com.sg
2. Technical specialist
- Technical capabilities development
- To meet repair targets and KPI according to SLA agreements
- Handle 1st level of emergency cases and complaints
- Adhere to company’ customer centric culture
- Laptop/Tablet/Smartphone parts dismantling/assembling/replacement basic skills.
- Possess troubleshooting software skills with Microsoft Windows, Apple Mac OS or Android. Those with knowledge and experience on Microsoft Windows, Apple Mac OS and Android will be preferred.
- Senior position requires to coach new technical staff or intern
Requirements
- Minimum GCE “N”/“O” level (NITEC, Diploma holders are welcome)
- Preferably Chinese & English speaking
- Customer-oriented & Approachable
- Passionate about new technology, innovative & self-motivated
- Singaporeans/PR/Malaysians is preferred
Send in your resumes to career@pcdreams.com.sg
3. Retail sales executive
Retail Duties (Online & Offline)
You shall carry out duties assigned to you related to the position. Such duties include assisting Sales Operation Manager in:
- Support daily retail operation in sales area –
- Build complete consumer trade-in and sales experience from Offline-to-Online and Online-to-offline (O2O) platforms
- Support Sales queries from Social Media and eCommerce platforms such as facebook, google business, Qoo10, Lazada, Carousell etc.
Trade-in Duties
- Handle Trade-in inquiries using our formulated grading system and platform, with proper data analytics.
- Build and Grow Partners accounts for IT Trade in.
- Prepare Weekly Sales/Trade-in and performance reports for retail and corporate
- We are the largest pre-owned trade in Service provider in Singapore, and are strategic partners with Samsung, Apple and major retailers such as Challenger, Harvey Norman, Best Denki in Singapore.
- We are also the largest independent pre-owned IT reseller in Singapore, carrying a large inventory of used mobiles, laptops, PCs, selling these devices online at shop.myhalo.com.sg and offline at Bugis Junction.
Requirements
- Passionate & concern about the environment (ESG)
- This role invites people who share values in service excellence and integrity, possess a positive can-do working attitude, be self-motivated, independent with good initiative.
- Min. Diploma in business administration or accountancy.
- A team player with good interpersonal and communication skills, achievement oriented and able to build and foster a positive team environment.
- Passion in IT devices and Gadgets
- Great interpersonal and communication skills, attention to detail, self-motivated, creative problem-solving skills.
- Preferably Chinese & English speaking
- Experience with working on eCommerce platforms such as Shopee, Qoo10, Lazada.
- Experience working with wordpress will be a bonus.
- Understanding of how to use social media such as facebook, instagram, tiktok, website, SEO, Google ads to boost online presence. (Training provided)
4. Purchasing & inventory executive
Job Description
- Source parts & consumable supplies from local or overseas for PC Dreams Group within SLA time frame
- Price negotiation with overseas suppliers inline with product quality
- Monitor & co-ordinate for overseas purchase shipment
- Ensure purchase status update within the team
- Prepare PO to suppliers
- Stock entry for incoming stock
- Arrange RMA to both local & overseas suppliers
- Liaise with Finance for the payment to suppliers.
- Prepare billing for inter-company parts/inventory transfer.
- Regular & Ad-hoc stock take
Reports & Process Management
- Weekly report update to management for purchase, stock-on-hand, turnaround, aging.
- Perform regular review of processes and look into processes to improve operational efficiency and agility.
Requirements
- Passionate & concern about the environment (ESG)
- This role invites people who share values in service excellence and integrity, possess a positive can-do working attitude, be self-motivated, independent with good initiative.
- Min. Diploma in business administration.
- Knowledge of communicating & typing in Chinese is bonus
- This role invites people who share values in service excellence and integrity, possess a positive can-do working attitude, innovative, self-motivated, independent with good initiative.
- A team player with good interpersonal and communication skills, achievement oriented and able to build and foster a positive team environment.
- Minimum 1-3 years of relevant experience, preferably in IT retail business.
- 5-day work week.
- Singaporeans/PR/Malaysians is preferred
5. eCommerce sales executive
Job Description
- You shall carry out duties assigned to you related to the position. Such duties include assisting Sales Operation Manager in:
- Prepare products for sales, including photo taking/editing and specification management.
- Check for warranty status & selling price.
- Post products for sale on various platforms, including Qoo10, Lazada, Amazon & company eCommerce portal.
- Work closely with the operation manager and designer for promotions and publication on eCommerce platforms and social media.
- Manage pre- and post-sale enquiries via email, phone calls, WhatsApp and social media platforms timely & friendly, for products and trade-in.
- Prepare sale invoices on the business system.
- Manage sales receivable by checking eCommerce platforms settlement and payment gateway settlement
- Check stock availability daily and remove products from eCommerce platforms if sold
- Arrange product delivery after sale
- Work closely with the team to provide excellent customer trade-in and sales experience from Offline-to-Online and Online-to-offline (O2O) platforms
- Prepare Weekly Sales/Trade-in enquiry and performance reports
- Other ad-hoc duties as assigned by Management
Requirements
- Passionate & concern about the environment (ESG)
- This role invites people who share values in service excellence and integrity, possess a positive can-do working attitude, be self-motivated, independent with good initiative.
- Min. Diploma in business administration, retail/eCommerce.
- A team player with good interpersonal and communication skills, achievement oriented and able to build and foster a positive team environment.
- Passion in IT devices and Gadgets
- Familiar & Experience with working on eCommerce platforms such as Shopee, Qoo10, Lazada.
- Familiar with online platforms & social media such as facebook, instagram, tiktok, website. Knowledge of SEO & Google ads will be a bonus. (Training provided)
- Experience working with wordpress will be a bonus.
- Fluent in English, excellent written English
- Minimum 1-3 years of relevant experience, preferably in IT retail business.
- 5-day work week.
- Singaporeans/PR/Malaysians is preferred
6. eCommerce and logistic executive
Job Description- Updating and reverse logistics operations PC dreams developed online platforms for IT products such as laptops, PCs, Mobiles and Tablets.
- Updating latest buy-in prices, improving users’ experience on re-commerce platform by working closely with our partners.
- To coordinate and manage freelance drivers using logistics software and App.
- To manage customers’ expectations, negotiate and finalize trade in prices of trade in devices.
- To work and improve our trade in Quantity by working closely with our partners.
- To grade, sort and prepare pre-owned devices into different categories and upload into our inventory and sales system for sales.
- To improve on current logistic systems to achieve optimal productivity.
- To manage returns, RMAs and ensure customers’ satisfaction.
- To work closely and monitor Logistical performance of our partners such as Samsung, Challenger etc.
- Prepare weekly reports for the above
- Passionate & concern about the environment (ESG)
- This role invites people who share values in service excellence and integrity, possess a positive can-do working attitude, be self-motivated, independent with good initiative.
- Min. Diploma in business or logistic administration
- A team player with good interpersonal and communication skills, achievement oriented and able to build and foster a positive team environment.
- Minimum 1-3 years of relevant experience, preferably in electricity retail business.
- 5-day work week.
- Singaporeans/PR/Malaysians is preferred
7. Account & HR admin
Job Description
Account Admin
- Check and audit daily online/offline sales settlement and receivables
- Work closely with the operation manager and team for online/offline sales settlement discrepancies and other operation-financial-related figures
- Perform credit control and prepare an aging report on a weekly basis.
- Follow up with payables & receivables
- Handle weekly/monthly/yearly closing of billing and accruals.
- Generate invoices, credit/debit note and posting entries in the sales system
- Prepare reports for inter-company billing
- Prepare sales & expenses report for monthly & quarterly profit-sharing calculation
- Perform regular/ad-hoc cash float and stock audit at retail outlets.
- Perform regular review and look into processes to improve operational efficiency and agility.
HR Admin
- Daily/Weekly check on time attendance, leave and claim records and following up for supporting documents.
- Prepare attendance, leave & claim reports for monthly payroll.
- Update & maintain staff particulars on HR system
- Work closely with various institutions for internship arrangement.
- Assist HR director in recruitment coordination
- Assist HR director on on-boarding orientation administrative work
- Work closely with Asset Manager, System Manager & Operation Manager for staff departure clearance
Requirements
- Passionate & concern about the environment (ESG)
- This role invites people who share values in service excellence and integrity, possess a positive can-do working attitude, be self-motivated, independent with good initiative.
- Min. Diploma in business administration or accountancy.
- A team player with good interpersonal and communication skills, achievement oriented and able to build and foster a positive team environment.
- Minimum 1-3 years of relevant experience, preferably in IT retail business.
- 5-day work week.
- Singaporeans/PR/Malaysians is preferred
8. Account billing executive
Job Description
- Handle weekly/monthly/yearly closing of billing and accruals.
- Validate trade-in purchases and verify customers’ details before submission to the account department for payment.
- Generate invoices, credit/debit note and posting entries in the sales & accounting system.
- Work closely with business partners to investigate billing discrepancies and implement corrective actions.
- Ensure billing functions are executed within the stipulated timelines or/and tender specifications.
- Perform credit control and prepare an aging report on a weekly basis.
- Prepare weekly reports for payables & receivables and follow up with trade-in partners & corporate customers as appropriate.
- Perform regular review of billing processes across different projects to improve operational efficiency and agility.
Requirements
- Passionate & concern about the environment (ESG)
- This role invites people who share values in service excellence and integrity, possess a positive can-do working attitude, be self-motivated, independent with good initiative.
- Min. Diploma in business administration or LCCI.
- A team player with good interpersonal and communication skills, achievement oriented and able to build and foster a positive team environment.
- Minimum 1-3 years of relevant experience, preferably in electricity retail business.
- 5-day work week.
- Singaporeans/PR/Malaysians is preferred
