Trade-in your
Apple device today

The trade-in program allows you to buy a new device online and trade-in thereafter conveniently. For trade-in, you just need to do a quick online evaluation, schedule a pickup and wait for payout (if approved) within a few days.

This program offers flexibility on device trade-in eg. you can buy simply trade-in a device. Trade-in evaluation can be easily done in a few minutes and you can schedule a pickup to your convenience. If the trade-in is approved, the trade-in price will be paid out within 5 business days.

• No for Apple iPhone and iPad products due to iCloud activation lock.
• For all android device, you may still submit the details online to obtain a quote.

We do offer free disposal assistance for our valuable customers at no cost. Simply send us the devices to Sim Lim Square @ Level 3, Unit 01. (PC Dreams) Our official recycler partner is Cimelia Resource Recovery.

The age, condition, and accessories included will affect the trade-in value of your items. Use our estimator at Evaluation to get an estimate for what your item may be worth. PC Dreams will evaluate your device and provide a competitive offer based on several factors, including age, condition, included accessories and current resale prices.

While we welcome and value feedback from our customers, our trade-in values are fixed at the time of our evaluation based on the type of product traded in, its market value, and its condition. However, once the device is received and physically assessed our team will reach you to secure the final value of the product.

Apply to all IT gadgets.

The current PDPA regulation requires any data still left in any device to be completely erased. You can be rest assured that none of your important information will be left in your device as we comply to industrial standard with our ISO 27001 Certified data erasure processes.

Similarly to the IT gadgets, we will erased the data according to our ISO 27001 process.
Memory cards will not be returned unless specifically requested by customers.

We suggest ensuring that all personal data is backed up beforehand. Once the devices are received, there will be no turning back to retrieve personal data.

The PC Dreams Trade-In Program is subject to secondhand dealer laws, which regulate the buying of used personal property. Many of these laws require businesses to collect information about the seller and the purchased product, and report it to law enforcement in an effort to reduce crime and recover stolen property. In some locations, to comply with applicable law, the personal information collected may include:

• Full Name
• NRIC/Work Pass No.
• Residential Address
• Contact Number

PC Dreams also reports certain information about trade-in transactions voluntarily in other locations. Additionally, PC Dreams may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. PC Dreams reserves the right to report, and may be required to report, to law enforcement agencies any activities that PC Dreams believes to be unlawful. PC Dreams may share certain information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. For more information on our privacy practices, please review the PC Dreams Privacy Policy.

Please click HERE to trace your status.

Typically, you should receive the payment between 5 Bank Business Days, excluding weekend and public holiday. If you didn’t receive the payment by 6th business days, please contact our support hotline +65-6303-0535 for assistance.”

Payout can be done via PayNow or Bank Transfer