PC DREAMS TRADE IN TERMS & CONDITION

PC Dreams® – Laptop Exchange® Trade-in Program

IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS (“TERMS AND CONDITIONS”) BEFORE PARTICIPATING IN THE TRADE-IN PROGRAM. THIS IS A LEGALLY BINDING AGREEMENT BETWEEN YOU AND PC DREAMS PTE LTD – Laptop Exchange (“Laptop Exchange”) ESTABLISHING THE TERMS AND CONDITIONS UNDER WHICH YOU AS AN END-CUSTOMER (“CUSTOMER”) ARE ENTITLED TO PARTICIPATE IN THE TRADE-IN PROGRAM. BY PARTICIPATING IN THE TRADE-IN PROGRAM, CUSTOMER IS DEEMED TO HAVE READ AND UNDERSTOOD, AND AGREED TO ABIDE BY, THESE TERMS AND CONDITIONS, WHICH ARE SUBJECT TO REVIEW AND MODIFICATION BY LAPTOP EXCHANGE FROM TIME TO TIME.

 

General Terms and Conditions

 

  1. General
      In order to be eligible for this Trade-in Program, Customer must at all times comply with all of its obligations under these Terms and Conditions.
  2. Participation in the Trade-in Program is entirely voluntary.
  3. Quotations
    1. All quotations are based on the information supplied.
    2. Laptop Exchange reserves the right to re-quote if the information provided are inaccurate.
    3. All Quotations are valid for 14 days only, unless otherwise stated.
  4. Eligibility
    1. Laptops, Tablets and Smartphones of known major brands are eligible for trade in. Laptop model from year 2010 and above with core I processor are acceptable.
    2. Items not Eligible.
      1. DESKTOPS: DIY (Do-it-Yourself) Desktops are not accepted.
      2. LAPTOPS / TABLETS / SMARTPHONES / DESKTOPS: Single-core processors, core 2 duo , centrino duo models are no longer accepted.
      3. MONITOR SCREENS/LCD TV: All LCD/LED/CRT Monitors, TVs are NOT accepted.
      4. TAMPERED DEVICES: Devices that are dismantled or heavily tampered with are not accepted.
      5. Faulty units or Incomplete units
      6. These units could be considered for trade-in (except for Faulty LCD/LED monitors & TVs), but device will be re-valued accordingly.
      7. If items cannot be reasonably trade in, you will be informed accordingly.
  5. General Trade-in Value Guideline.
    1. Windows laptops above 6 years old and Android tablets /phones above 2 years old have higher depreciation value.
  6. Disputes
    1. Laptop Exchange reserved the rights to reject any units for trade-in from customers.
    2. In case of dispute, PC Dreams – Laptop Exchange reserves the right of final decision on the price.
  7. Modification of these Terms and Conditions
    1. To the maximum extent permitted by applicable law, Laptop Exchange reserves the right to modify these Terms and Conditions and/or withdraw or terminate or extend the Program at any stage without notice and without any liability towards Customer or anyone.
    2. Laptop Exchange may (but shall not be obliged to) provide advance notice to Customer in such manner as Laptop Exchange deems appropriate in the event that it decides to modify these Terms and conditions and/or withdraw or terminate or extend the Trade-in Program.

Definition of full working unit for Mobile Devices (Tablets / Smartphones):
Full Working Unit is defined as:

  • Completeness and functionality of Tablets / Smartphones with charger, battery, original accessories such as data cable, Keyboards and flash memory cards (wherever applicable).
  • No major physical damages such as cracks, dents or loose hinges (wherever applicable).
  • LCD is free from major display faults; chassis is in reasonable aesthetic condition.
  • LCD display screen must be intact, and not damaged, scratched or cracked.
  • Words displayed on the LCD screen must not be segmented.
  • The mobile phone/Tablet must be able to power on and device must be unlocked.
  • Export Unit without local IDA approval will re-valued at lower price.
  • Unit that does not satisfy the above conditions will not be considered as a FULL WORKING unit.

Definition of full working units for Laptops / AIO / Desktops:
Full Working Unit is defined as:

  • Completeness and functionality of Laptop/AIO with battery / charger / external optical drive / Keyboard / Mouse / VGA convertor cables /Power Cables / USB to Ethernet cables (wherever applicable).
  • No major physical damages such as cracks, dents or loose hinges (wherever applicable).
  • Batteries to hold more than 50% of designed charge capacity (wherever applicable).
  • LCD is free from major display faults; chassis is in reasonable aesthetic condition.
  • LCD display screen must be intact, and not damaged, scratched or cracked.
  • Devices should not have been tampered with.
  • Unit that does not satisfy the above conditions will not be considered as a FULL WORKING unit.

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