PC DREAMS TRADE IN TERMS & CONDITIONS

PC DREAMS® –Trade Up to Samsung Tab Promotion  TRADE-IN PROGRAM

IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS (“TERMS AND CONDITIONS”) BEFORE PARTICIPATING IN THE TRADE-IN PROGRAM. THIS IS A LEGALLY BINDING AGREEMENT BETWEEN YOU AND PC DREAMS PTE LTD –Samsung Tab Promotion (“PC Dreams”) ESTABLISHING THE TERMS AND CONDITIONS UNDER WHICH YOU AS AN END-CUSTOMER (“CUSTOMER”) ARE ENTITLED TO PARTICIPATE IN THE TRADE-IN PROGRAM. BY PARTICIPATING IN THE TRADE-IN PROGRAM, CUSTOMER IS DEEMED TO HAVE READ AND UNDERSTOOD AND AGREED TO ABIDE BY, THESE TERMS AND CONDITIONS, WHICH ARE SUBJECT TO REVIEW AND MODIFICATION BY PC DREAMS FROM TIME TO TIME.

 

General Terms and Conditions

 

1. General

a) In order to be eligible for this Trade-in Program, Customer must at all times comply with all of its obligations under these Terms and Conditions.

b)You understand, acknowledge and agree that this Trade-in Program is provided and operated solely by PC Dreams, that the purchase and sale hereunder are concluded directly and solely between you and PC Dreams, that Samsung Asia Pte Ltd, its staff, employees, dealers and retailers (collectively “Samsung”) are not a party to this agreement, and that you shall have no right of action against Samsung in respect of this agreement for any reason.

2. Participation in the Trade-in Program is entirely voluntary. However, if you do not agree to these Terms and Conditions, you may not participate in the Trade-in Program.

3. Quotations

a) In order to participate in this Trade-in Program, you are required to pre-register your request to trade-in your eligible device (“Device”) by submitting an online Trade-in Form (“Form”) via the Trade-in Program website at Trade in query.

b) Within 24 hours after your submission of the Form, PC Dreams will email you an estimate trade-in value of your Device(“Quotation”).

c) All Quotations are based on the information supplied by you in the Form.

d) PC Dreams reserves the right to re-quote if the information provided are inaccurate.

e) All Quotations are valid for 14 days only, unless otherwise stated.

f) You must bring the Quotation together with your Device to a participating Trade-in Program collection location (“Collection Store”). The Collection Store will inspect the Device to confirm that it complies with the description provided by you in the Form. Upon successful completion of inspection, the Collection Store will set off.

4. Eligibility

a. Full Working Unit of tablets of known major brands are eligible for trade-in.

b. Items Not Eligible:

i. LAPTOP, DESKTOP, AIO, LCD/MONITOR and SMARTPHONE

ii. TABLETS: Android tablets below version 6.0 Marshmallow and iPad 2 are no longer accepted.

iii. TAMPERED DEVICES: Devices that are dismantled or heavily tampered with

iv. Faulty or incomplete units, or export units without local IDA approval: These units could be considered for trade-in (except any items listed in i-iii above), but device will be re-valued at a lower price accordingly.

v. If items cannot be reasonably trade in, you will be informed accordingly.

c. Only purchase made from these authorized stores is eligible for trade-in:

  • All Samsung Experience Stores
  • All Super Stores:
  1. Courts
  2. Harvey Norman
  3. Best Denki
  4. Gain City
  5. Chalenger
  • Selected Local Operator Stores

5. General Trade-in Value Guideline.

a) Android tablets above 2 years old have higher depreciation value.

6. Disputes

a) PC Dreams reserves the rights to reject any units for trade-in from customers.

b) In case of dispute, PC Dreams reserves the right of final decision on the price. If you do not accept the trade-in price quoted by PC Dreams, PC Dreams will not accept your device for trade-in and you should not submit your device to the Participating Store.

7. Representations and Warranties

a) You represent and warrant that you have kept a backup copy of, and removed all data, applications, files and information in any form (including without limitation, for the avoidance of doubt, any Personal Data as defined under the Personal Data Protection Act (Cap. 26 of 2012), messages, photos, videos, sound recordings, songs and games) (“Data”) from your Device, whether stored on the Device internal storage, any SIM card or SD card inserted into a Device, or otherwise accessible via the Device, prior to handing over the Device to the Collection Store.

b) You represent and warrant that you are legally capable of entering into a binding agreement.

c) You represent and warrant that you are at least 18 years of age, or if you are under 18 years of age that you have obtained your parent’s or guardian’s consent to trade in your Device, and that you or your parent or guardian (as the case may be) release PC Dreams from any liabilities or claims that may arise if you send the Device to PC Dreams in breach of this warranty.

d) You represent and warrant that you or your parent or guardian (as the case may be) release Samsung of any liabilities or claims whatsoever under or in relation to this Agreement, including without limitation any liabilities or claims regarding the security, protection, confidentiality, use or otherwise in relation to the Device, your Data, SIM card and/or SD card.

8. Modification of these Terms and Conditions

a) To the maximum extent permitted by applicable law, PC Dreams reserves the right to modify these Terms and Conditions and/or withdraw or terminate or extend the Program at any stage without notice and without any liability towards Customer or anyone.

b) PC Dreams may (but shall not be obliged to) provide advance notice to Customer in such manner as PC Dreams deems appropriate in the event that it decides to modify these Terms and conditions and/or withdraw or terminate or extend the Trade-in Program.

Definition of Full Working Unit for Tablets:

Full Working Unit is defined as:

  • Completeness and functionality of Tablets with charger, battery, original accessories such as data cable, keyboards and flash memory cards (wherever applicable).
  • No major physical damages such as cracks, dents or loose hinges (wherever applicable).
  • LCD is free from major display faults; chassis is in reasonable aesthetic condition.
  • LCD display screen must be intact, and not damaged, scratched or cracked.
  • Words displayed on the LCD screen must not be segmented.
  • The Tablet must be able to power on and device must be unlocked.
  • Local Unit with local IDA approval.

Unit that does not satisfy the above conditions will not be considered as a FULL WORKING unit.

—————–Copyright 2019 PC Dreams Pte Ltd —————–

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