Terms & Conditions

Our service is offered to you with the condition that you accept without modification the terms and conditions contained herein.

PC Dreams,  (Virus Removal, Spyware Removal, Malware Removal) may change these Terms of Service at any time, with or without notice. Accordingly, please return to this Website often to check for changes to the Terms of Services. You understand that by using the service after a change becomes effective, you have agreed to it. By obtaining services from PC Dreams, (Virus Removal, Spyware Removal, Malware Removal), you are indicating your agreement to be bound by all of the terms and conditions set forth in this document.

1.General

These Terms of Service (the “Agreement”) are entered into by and between you, the customer (personally and/or on behalf of your employer, as applicable) (“you”, “your” or “Subscriber”) and PC Dreams, (Virus Removal, Spyware Removal, Malware Removal),” PC Dreams”(“us” or “we”). You are deemed to have accepted this Agreement upon:

  • your submission of an email, any modes of message or phone request for service;
  • your accepting the Terms of Service electronically during registration or in the course of initiating a support session whether online, by phone
  • your usage of the Service.

This Agreement sets forth the terms and conditions under which you agree to use the Service, and under which PC Dreams agrees to provide the Service to you.

2. Definition of Service

For clarification purpose in this Agreement, the term “service” shall mean “Remote Website Malware Removal Service”.

3. Pricing and Payments

PC Dreams charges a standard SGD$250 Per Round of Service rendered, unless otherwise provided for in this Agreement or quoted. You agree to pay the charges applicable to your selected service, as well as any taxes and other charges including but not limited to,GST or any other applicable fees.

3.1. PC Dreams will make every reasonable attempt to troubleshoot, analyze, assess and remove any malware issues on your website. If PC Dreams is unable to resolve your website’s malware issues due to hardware reasons, you will still be liable for charges for the service rendered in attempting to correct a problem or detect any malware infection.

3.2. All payments are expected to be paid upfront prior to rendering the service.

3.3. If our specialist discovers an unforeseen computer/website  problem which requires additional costs to fix and the customer declines the repairs, the payment for the original service (malware removal) is still payable.

4. Limitation on liability

In no event shall PC Dreams and/or its respective suppliers be liable for any consequential, direct, incidental, indirect, punitive, special or other similar damages or any damages resulting from loss of use, or loss of data, whether in an action of contract, negligence or other tortuous actions, arising out of or in connection with the use or performance of materials or services available from the site. The possibility of such damages would not have been foreseeable by PC Dreams. PC Dreams is also not responsible for any injuries sustained by users because of or as a result of any services rendered.

5. Data Backup

It is your responsibility to back up all software and data that is stored on your computer’s hard disk drive(s) and/or on any other storage devices you may have prior to service performed on your website. PC Dreams and/or its suppliers shall not be responsible at any time for any loss, alteration or corruption of any software, data or files.

PC Dreams reserves the right to revise, amend, or modify this Terms of Service and our other policies and agreements at any time and in any manner.

6. Third Party Sites

The infected Sites or our Service may permit you to link to other websites or resources on the Internet, and other websites or resources may contain links to the infected Sites. When you access third-party websites, you do so at your own risk. These other websites are not under PC Dreams control, and you acknowledge that PC Dreams is not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such links  do not mean endorsement by PC Dreams or any association with its suppliers. You further acknowledge and agree that PC Dreams shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods or services available on or through any such websites or resources.

 

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