PC Dreams®  Trade-in Program

IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS (“TERMS AND CONDITIONS”) BEFORE PARTICIPATING IN THE TRADE-IN PROGRAM. THIS IS A LEGALLY BINDING AGREEMENT BETWEEN YOU AND PC DREAMS PTE LTD ESTABLISHING THE TERMS AND CONDITIONS UNDER WHICH YOU AS AN END-CUSTOMER (“CUSTOMER”) ARE ENTITLED TO PARTICIPATE IN THE TRADE-IN PROGRAM. BY PARTICIPATING IN THE TRADE-IN PROGRAM, CUSTOMER IS DEEMED TO HAVE READ AND UNDERSTOOD, AND AGREED TO ABIDE BY, THESE TERMS AND CONDITIONS, WHICH ARE SUBJECT TO REVIEW AND MODIFICATION BY PC DREAMS FROM TIME TO TIME.

 

General Terms and Conditions

 

  1. General
      In order to be eligible for this Trade-in Program, Customer must at all times comply with all of its obligations under these Terms and Conditions.
  2. Participation in the Trade-in Program is entirely voluntary.
  3. Quotations
    1. All quotations are based on the information supplied.
    2. PC Dreams reserves the right to re-quote if the information provided are inaccurate.
    3. All Quotations are valid for 14 days only, unless otherwise stated.
  4. Eligibility
    1. Only AIO, Desktops, Laptops, Tablets, Smartphones and LCD Monitors of known major brands are eligible for trade in.
    2. Items not Eligible.
      1. DESKTOPS: DIY (Do-it-Yourself) Desktops are not accepted.
      2. LAPTOPS / TABLETS / SMARTPHONES / DESKTOPS: Single-core processors models are no longer accepted.
      3. MONITOR SCREENS: CRT Monitors or FAULTY LCD/LED monitors, LCD monitors below 18.5” are not accepted. Monitors must come with monitor stand. (See definition of Full Working Units for LCDs below.)
      4. LCD TVs: CRT/Plasma or FAULTY LCD/LED TVs, TVs below 18.5” are not accepted. TVs must come with table stand. TVs above 34” are not accepted in Shows held in Expo and Suntec due to space constraints. (See definition of Full Working Units for LCDs/TVs below.)
      5. TAMPERED DEVICES: Devices that are dismantled or heavily tampered with are not accepted.
      6. Faulty units or Incomplete units
      7. These units could be considered for trade-in (except for Faulty LCD/LED monitors & TVs), but device will be re-valued accordingly.
      8. If items cannot be reasonably trade in, you will be informed accordingly.
  5. General Trade-in Value Guideline.
    1. Windows PCs above 6 years old and android tablets / phones above 2 years old have higher depreciation value.
    2. Only working 19″ and above monitors are accepted.
  6. Disputes
    1. PC Dreams reserved the rights to reject any units for trade-in from customers.
    2. In case of dispute, PC Dreams reserves the right of final decision on the price.
  7. Modification of these Terms and Conditions
    1. To the maximum extent permitted by applicable law, PC Dreams reserves the right to modify these Terms and Conditions and/or withdraw or terminate or extend the Program at any stage without notice and without any liability towards Customer or anyone.
    2. PC Dreams may (but shall not be obliged to) provide advance notice to Customer in such manner as PC Dreams deems appropriate in the event that it decides to modify these Terms and conditions and/or withdraw or terminate or extend the Trade-in Program.

Definition of full working unit for Mobile Devices (Tablets / Smartphones):
Full Working Unit is defined as:

  1. Completeness and functionality of Tablets / Smartphones with charger, battery, original accessories such as data cable, Keyboards and flash memory cards (wherever applicable).
  2. No major physical damages such as cracks, dents or loose hinges (wherever applicable).
  3. LCD is free from major display faults; chassis is in reasonable aesthetic condition.
  4. LCD display screen must be intact, and not damaged, scratched or cracked.
  5. Words displayed on the LCD screen must not be segmented.
  6. The mobile phone/Tablet must be able to power on and device must be unlocked.
  7. Export Unit without local IDA approval will re-valued at lower price.
  8. Unit that does not satisfy the above conditions will not be considered as a FULL WORKING unit.

Definition of full working units for Laptops / AIO / Desktops:
Full Working Unit is defined as:

  1. Completeness and functionality of Laptop/AIO with battery / charger / external optical drive / Keyboard / Mouse / VGA convertor cables /Power Cables / USB to Ethernet cables (wherever applicable).
  2. No major physical damages such as cracks, dents or loose hinges (wherever applicable).
  3. Batteries to hold more than 50% of designed charge capacity (wherever applicable).
  4. LCD is free from major display faults; chassis is in reasonable aesthetic condition.
  5. LCD display screen must be intact, and not damaged, scratched or cracked.
  6. Devices should not have been tampered with.
  7. Unit that does not satisfy the above conditions will not be considered as a FULL WORKING unit.

Definition of full working units for LCD Monitors & TVs:
Full Working Unit is defined as:

  1. Completeness and functionality of LCDs & TVs with table stand, power cable, VGA cable, original accessories such as display cables, speakers 3.5mm cable (wherever applicable).
  2. LCD / TVs is free from major physical damages and major display faults. External Chassis should be in reasonable aesthetic condition.
  3. Major physical damages are defined as cracks or scratches on the screen, dents or cracks on external
  4. Major display faults are defined as obvious pressure marks, white or dark spots or patches, double image or blacklight leakage/bleeding issues. LCDs panels that does not have 3 or more dead pixels or 3 or more internal dust that is equivalent to the size of a pixel.
  5. Only LCD/LED TVs are accepted. Plasma TVs, CRT are not accepted. TVs must come with TV Tuner, Monitors and TVs must come with table stand. Screen sizes below 18.5” are not accepted.
  6. In major shows held in Singapore Expo or Suntec Convention Hall, e.g. IT Show, PC Show, Comex, Sitex, CEE, Megatex, Expo shows etc, only screen sizes up to 34” is accepted due to storage constraints.
  7. LCDs / TV that had not have been tampered with.
  8. Conditions above that are not satisfied will be considered as a FAULTY unit.

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