Flash Player is a commonly used program that is used when viewing videos, movies, and animations using the web browser. However, users who are attempting to install it on the computer are encountering problems, and are not able to perform this task. The error occurs when the “AOL Desktop Manager” prevents the installation of the software. When this happens, the system is not able to load up the required settings for it to initiate the installation process. For you to fix this, you have to identify and settle the issues related to your AOL program, and resolve other problems you might have inside your PC.

How to Fix The Problem

Step 1 – Test To See Chrome Works

To start addressing this error, the initial step is to download and install Google Chrome on your PC, where Flash Player is already integrated. This move will enable you to verify if the program is actually able to run on your computer. Once you downloaded and installed Google Chrome, browse the YouTube site and check if you can play any videos. If you can view them, then it is an assurance that you can install the software via other methods.

Step 2 – Exit A Desktop Manager

The best way to solve this is by exiting Desktop Manager on your computer. To carry out this step, you have to click the “Exit” button found on the top right section of the window, or you can press “CTRL + ALT + DELETE” tabs. After that, you have to go to the “Processes” and look at the program names and organize them so you can segregate the ones that begin with “AOL“. You should see three programs which have AOL as part of their name, and after you find them, click them and then select “End Process“. This will stop the processes from AOL in your computer, and allow you to install Flash Player on your PC.

Once you have completed this step, open Internet Explorer and download the latest version of Flash Player. After closing AOL Desktop Manager, you can browse to SoftPedia. Once at the page, proceed by downloading the “10-Internet Explorer” Flash Player edition and then save onto the hard drive of your PC. Take note that you have to close Internet Explorer first before you open the program. After this, you should now be able to install and run Flash Player on your computer.

Step 3 – Clean Out The Registry

If you have tried all of these steps and the problem still persists, then you might have issues inside your registry. To repair these, you have to clean the registry of your PC. This database is a huge reservoir where vital file settings and options are stored. Windows reads the files it needs to run and load programs through this sector. Unfortunately, the registry gets damaged, infected, and clogged up easily – making Windows unable to access the required settings needed to run smoothly. With this, problems and errors like the inability to install Flash Player arise. To eliminate this issue, you have to download and run a reliable registry cleaning program like the highly recommended “Frontline Registry Cleaner“. This automated tool has been proven to scan through your system and get rid of all the registry errors.

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