Waking up is a huge problem for me. There have been mornings where I have hit snooze in excess of 20 times before finally uttering a swear word, stretching, and forcing myself to get up. I am the kind of person who wakes up hours after they intended to, unless there is some motivation for me to get up. The app I am about to describe eliminates that. As

Session Initiation Protocol (SIP) and Signaling System 7 (SS7) are the common protocols used for transmitting voice across networks. Just how they work with VoIP….or not….opens the door for both concerns and opportunity. Session Initiation Protocol (SIP) is a protocol developed by IETF MMUSIC Working Group and proposed standard for initiating, modifying, and terminating an interactive user session that involves multimedia elements such as video, voice, instant messaging, online

The article intends to provide information on online Microsoft Outlook support options, features, and advantages among other things. The information has been compiled from various sources in order to educate customers about their options and is not necessarily biased. Microsoft Outlook (MS-Outlook) has always been the popular email client among Windows users for emails, contacts, messenger, calendar, reminders, and/or synchronization with iPhone/Blackberry/Gmail etc. among other features. Microsoft has so

WAN Acceleration According to Gartner, WAN optimization is about improving the performance of business applications over WAN connections. Most networks carry a variety of types of traffic, of differing characteristics and importance. Many organizations are striving to manage this traffic to optimize the response times of critical applications and reduce costs, given that bandwidth continues to represent a significant proportion of operating expenditure for wide-area data networks. The primary

I believe that in certain industries, print will remain strong for several more years but one can’t avoid the transition over to digital entirely. Just like marketing your website presence, you have to adapt to the latest marketing strategies to stay at the forefront, and you need to cover multiple avenues to be successful at reaching your full market target. The same thing goes for multi-page brochures and catalogs.

For some small business owners it is important that they try to keep expenses down. Large overhead and lack of cash flow is the single biggest reason for business failure. In times like this it is essential we do all way can to save money. Here are 3 easy ways to save money in your business: Outsource what you can This has got to be this biggest money saving

Requirements analysis encompasses all of the tasks that go into the investigation, scoping and definition of a new or altered system. The first activity in analysis phase is to do the preliminary investigation. During the preliminary investigation data collecting is a very important and for this we can use the fact finding techniques. The following fact finding techniques can be used for collecting the data: Interviews – Analysts can

Have you ever tried winning a huge amount of money on a certain slot machine and wanting to take a picture of such a win to either brag to your pals with or to simply prove to friends and family that you did indeed hit a huge pay day with such a machine? A lot of people have and while the urge to do so is there and the

We have all gone through those moments when we rush from the shower with soap in our eyes and water in our ears to answer the Cell phone ringing for the umpteenth time, only to find out that its either a prank caller or an annoying telemarketer. We worry whole day about who the kids are calling while we are at work and stay up all night thinking who

When you hear the word “call center” the first image that pops into your mind is an agent waiting for the phone to ring. Such a scenario might have been a reality for most agents in the industry’s heyday. However, thanks to technological advancements, they have come a long way since then. What is Average Handle Time? One of those advancements is operational indicators like Average Handle Time (AHT).

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